Terms and Conditions

terms and conditions

Kefin brand products, operated by Eva Laxová, U Remízku 1212, 26801 Hořovice, identification number: 04968662, we are not VAT payers for the production and sale of goods through the web portal The entrepreneur is registered in the Trade Register of the Municipal Office in Liberec.


These Terms and Conditions (hereinafter referred to as the "Terms and Conditions") applicable to the goods of the website, operated by Eva Laxová, U Remízku 1212, 26801 Hořovice, identification number: 04968662, (hereinafter referred to as "Seller") with the provision of Section 1751 (1) of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the “Civil Code”) mutual rights and obligations of the contracting parties arising in connection with or on the basis of the purchase contract (hereinafter the “Purchase Contract”) By the Seller and another natural person (hereinafter referred to as the "Buyer") via the Seller's web portal.

The Business Terms and Conditions do not apply to cases where a person who intends to purchase goods from the Seller is a legal person or a person who acts in ordering goods in the course of his business activity or in the course of his / her independent profession.

Provisions deviating from the Terms and Conditions may be agreed in the purchase contract. Divergent provisions in the sales contract shall take precedence over the establishment of the terms and conditions.

The provisions of the Terms and Conditions form an integral part of the purchase contract. The Purchase Agreement and the Terms and Conditions are written in Czech.
The Seller may change or supplement the wording of the Terms and Conditions. This provision shall not affect the rights and obligations arising during the effective date of the previous version of the Terms and Conditions.


All presentations of goods placed on the Web portal are of an informative character and the Seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732 (2) of the Civil Code shall not apply.

2.1 The Website contains information about the goods, including the prices of individual goods. Prices are not included including all related fees. You will find the prices of related fees as postage and packing upon final confirmation of the order according to the size of the goods and your chosen method of payment and delivery.

In the Czech Republic through Czech Post …………………………… .. ……… ..99 CZK

2.2 The prices of the goods remain valid as long as they are displayed in the Web Portal. This provision does not limit the Seller's ability to conclude a purchase contract under individually negotiated conditions.

2.3 To order goods, it is necessary to contact the Seller via the web address:, e-mail address:, via the fcb message @, or by calling 736 469 320.

In order:

Describe the kind of goods the Buyer is interested in, according to the specified categories on the Web Portal.
Characterize size, color tuning, quantity, or attach a photo to what clothes tip should match the accessory.
The order must be accompanied by contact details and delivery address.

  • 2.4 Before sending the Order to the Seller, it is advisable for the Buyer to check the data entered by the Buyer in the Order. The data listed in the order they are deemed correct by the seller.

2.5 Sending an Order shall be deemed to be an act of the Buyer which undoubtedly identifies the ordered goods, the purchase price, the Buyer's person, the method of payment of the purchase price, and is a binding draft contract for the contracting parties. The condition of the Order's validity is to fill in all required information in the order form, to become familiar with these Terms and Conditions on the Website and to confirm the Buyer that they have read these Terms and Conditions.

2.6 Upon receipt of the Order, the Seller shall confirm this receipt to the Buyer immediately, including a recapitulation of the Purchase Contract by electronic mail, to the Buyer's electronic mail address specified in the Order (hereinafter referred to as "Buyer's Electronic Address").

2.7 The Seller is always entitled to ask the Buyer for additional confirmation of the Order (eg in writing or by telephone), depending on the nature of the Order (quantity of goods, purchase price, estimated shipping costs).

2.8 The draft Purchase Agreement in the form of an Order shall be valid for fifteen days.

2.9 The contractual relationship between the Seller and the Buyer arises from the confirmation of a binding Order (acceptance), via electronic mail.

2.10 In the event that any of the requirements specified in the Order cannot be met by the Seller, the Seller shall send to the Buyer the Purchaser's E-mail an amended offer stating possible variants of the Order and request the Buyer's opinion. E.g. in case it is not possible to process the Order due to the sellout of the substance, the Buyer will be informed in good time of the given condition and asked to select another variant. Our offer of goods and substances is constantly updated.

2.11 The amended offer is considered a new draft of the Purchase Agreement and the Purchase Agreement is in such a case concluded only upon the Buyer's acceptance by e-mail.

2.12 The Buyer agrees to the use of means of distance communication when concluding the Purchase Agreement. The costs incurred by the Buyer when using the means of distance communication in connection with the conclusion of the Purchase Agreement (costs of internet connection, costs of telephone calls) shall be borne by the Buyer himself, and these costs do not differ from the standard rate.


3.1 The Buyer may pay the Seller the price of the goods and any costs associated with the delivery of the goods under the Purchase Agreement in the following ways:

in cash at pick up
cash on delivery at the place specified by the Buyer in the order
bank transfer to the Seller's account
No. 670100-2213684396 / 6210 for payments in Czech currency.
Together with the purchase price, the Buyer is obliged to pay the Seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price and costs associated with the delivery of goods are further understood.

3.2 The Seller does not require the Buyer to pay a deposit or other similar payment. This is without prejudice to the provision of Article 1.3.5 of the Terms and Conditions regarding the obligation to pay the purchase price of goods in advance.

3.3 In the case of cash payment or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of cashless payment, the purchase price is due within 10 days of the conclusion of the Purchase Contract.

3.4 In the case of cashless payment, the Buyer is obliged to pay the purchase price of the goods together

with variable payment symbol. In the case of a cashless payment, the Buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the Seller's account.

3.5 Any discounts on the price of goods provided by the Seller to the Buyer cannot be combined.

3.6 If it is usual in business relations or if so stipulated by generally binding legal regulations, the Seller shall issue to the Buyer a tax document - invoice regarding payments made under the Purchase Agreement. The invoice is sent on request via email. With the finished product you will receive a delivery note, which serves as proof of purchase of our products.


4.1 You have the right to withdraw from this Agreement within 14 days without giving any reason.

4.2 You have the right to withdraw from the contract without giving any reason within 14 days of the day following the day on which you receive the goods.

4.3 For the purpose of exercising the right of withdrawal, you must inform Eva Laxová, U Remízku 1212, 26801 Hořovice, of your unilateral legal action (for example, by a letter sent through a postal operator or by e-mail). If you use this option, we will send you a confirmation of receipt of this notice of withdrawal.

4.4 To comply with the withdrawal period, it is sufficient to send the withdrawal before the expiry of the relevant period.

4.5 If you withdraw from this Agreement, we will return to you, without undue delay, no later than 14 days after receipt of the returned goods or if you prove that you have sent the goods back, whichever comes first, all payments we have received from you , including delivery costs (except for additional costs incurred as a result of your chosen delivery method other than the cheapest standard delivery offered by us). For refunds, we will use the same means of payment that you used to initiate the initial transaction, unless you have specifically specified otherwise. You will not incur additional costs under any circumstances.

4.6 Return the goods without undue delay, at the latest within 14 days from the date of withdrawal from this contract. The deadline is considered to be maintained if you send the goods back to us before 14 days have passed.

4.7 You will bear the direct costs of returning the goods.

4.8 You are only liable for the diminished value of the goods as a result of handling the goods in a manner other than that necessary to understand the nature and characteristics of the goods, including their functionality.

4.9 Point 4 of the Terms and Conditions does not apply to goods that were made to order, ie the Buyer stated the specific measures according to which the goods were sewn. In this case, the provisions of § 1837 point. d) of the Civil Code, ie the consumer cannot withdraw from the contract for the supply of goods that has been modified according to the consumer's wish or for his / her person.


5.1 In the event that the mode of transport is agreed upon a special request of the Buyer, the Buyer bears the risk and possible additional costs associated with this mode of transport.

5.2 If the Seller is obliged under the Purchase Agreement to deliver the goods to the place specified by the Buyer to the order, the Buyer is obliged to accept the goods upon delivery.

5.3 In the event that due to reasons on the part of the Buyer it is necessary to deliver the goods repeatedly or in any other way than stated in the order, the Buyer is obliged to pay the costs associated with repeated delivery of the goods, respectively. costs associated with other delivery methods.

5.4 When receiving the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and in case of any defects notify the carrier immediately. In the event of a violation of the packaging that indicates unauthorized intrusion into the shipment, the Buyer need not accept the shipment from the carrier.

5.5 Custom made goods have a usual delivery time of 2-3 weeks. In the case of a larger number of orders, the Buyer will be informed about another current delivery time when the Order is confirmed.


6.1 The rights and obligations of the contracting parties in respect of rights from defective performance are governed by the relevant generally binding regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code).

6.2 The Seller is liable to the Buyer that the goods are free from defects upon receipt. In particular, the Seller is liable to the Buyer that at the time the Buyer has received the goods:

the goods have the properties agreed by the parties and, in the absence of an agreement, the goods described by the Seller or the manufacturer or expected by the Buyer with regard to the nature of the goods and the advertising they carry out,

the goods are fit for the purpose stated by the Seller or for which goods of this kind are usually used,

offered goods and its production itself offers countless color variants. Therefore, the seller cannot guarantee the final appearance of the product in advance. If the manufactured goods do not meet the Buyer's idea or do not fit the size, it is possible to agree with the Seller on modifications or possible compensation of the manufactured goods.

the goods are of adequate quantity and extent,

the goods comply with legal requirements.

6.3 The provisions referred to in Article 6.2 of the Terms and Conditions shall not apply to goods sold at a lower price for a defect for which the lower price was agreed, to wear of the goods caused by its normal use; takeover by the Buyer, or if it results from the nature of the goods.

6.4 The Buyer exercises the rights from defective performance with the Seller at the address of his temporary residence, either personally or by sending a registered package. Or in a place agreed in advance. The moment when the Seller receives the claimed goods from the Buyer is considered to be the moment of the claim.

6.5 The warranty begins on the day of receipt of the goods by the Buyer. with 12 months warranty. The Seller is liable for any defects in the Product that the Goods have upon receipt by the Buyer or which occur during the warranty period.

6.6 The warranty does not cover defects caused by:

improper or unprofessional handling of goods,

mechanical damage of goods,

use contrary to the instructions for use of the goods,

use contrary to the normal use of the goods,

damage of goods by external influences,

damage to goods by excessive loading or wear.

6.7 The Buyer is obliged to file a complaint with the Seller with a precise description of the defect, the cause and time of its occurrence, in writing or electronically to the Seller's address.

6.8 The complaint shall be settled without undue delay, no later than 30 calendar days from the date of the complaint.

6.9 The Seller shall provide the Buyer with information on the date and method of settlement of the complaint, including confirmation of a possible repair of the goods and its duration, or a written justification for rejecting the complaint, either electronically by email or in writing by post.

6.10 In the event of a justified complaint, the Buyer is entitled to reimbursement of the costs associated with the complaint, especially postage, which he paid when sending the claimed goods.

6.11 The Seller shall send the address for delivery of the goods due to the complaint to the Buyer by e-mail or SMS message.


The Seller shall process personal data pursuant to Article 4 (7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "GDPR")

By submitting an order from the online order form, you confirm that you are familiar with the terms of privacy and that you accept them in their entirety.

More information about the protection of personal data can be found in the tab here.

in Liberec 15.1.2019